By following this process, we aim to provide customers with a clear understanding of how Ngemi operates and ensure a seamless experience from start to finish.
Exploration
Start by exploring our website or visiting our physical locations in Gikomba, Nairobi, or Kamakis, Ruiru. Browse through our extensive selection of construction materials, hardware, and finishing products.
Product Selection
Once you've identified the products you need for your project, select the desired items based on size, color, finish, and quantity.
Service Options
If you require services such as board cutting, edge banding, or routing, inquire about our service offerings. Our expert team is available to assist you in choosing the right services for your requirements.
Consultation
If you need guidance or have specific questions about our products or services, don't hesitate to reach out to our knowledgeable staff. We're here to provide assistance and ensure you have all the information you need to make informed decisions.
Order Placement
After finalizing your product selection and service requirements, proceed to place your order either online or in-person at our locations. Our streamlined ordering process ensures a hassle-free experience.
Execution
Once your order is confirmed, our skilled team springs into action. Whether it's preparing materials for delivery or carrying out service tasks, we ensure efficient execution to meet your timelines
Feedback and Support
Your satisfaction is our priority. We welcome your feedback on our products and services to continually improve our offerings. If you encounter any issues or require further assistance, our customer support team is readily available to address your concerns.